This Privacy Policy explains how Krakow Christmas Market (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website https://krakow-christmas-market.com/. By using our website, you consent to the practices described in this Privacy Policy, in accordance with the EU General Data Protection Regulation (GDPR).
Information We Collect
When you use our website, we may collect the following information:
- Personal information you provide directly: such as your name, email address, and details submitted through our contact form https://krakow-christmas-market.com/contact.
- Technical data: IP address, browser type, operating system, device identifiers, pages visited, and access times.
- Cookies and tracking data through analytics and advertising services (Google Analytics, Google AdSense).
Legal Basis for Processing Personal Data
We process your personal data only where permitted under GDPR, based on one or more of the following legal grounds:
- Consent: when you agree to cookies, newsletter sign-up, or voluntary contact.
- Legitimate interest: to ensure website functionality, security, and improvement.
- Legal obligation: when required by law or regulatory authorities.
- Contractual necessity: to respond to your inquiries and provide requested information.
How We Use Your Information
We use the data collected for the following purposes:
- To operate, maintain, and improve our website.
- To respond to your inquiries and provide customer support.
- To analyze site usage and measure performance (via Google Analytics).
- To display personalized advertisements (via Google AdSense).
- To detect and prevent fraud or illegal activities.
- To comply with applicable laws and regulations.
Cookies and Similar Technologies
Our website uses cookies and similar tracking technologies. These include:
- Necessary cookies: essential for site operation and security.
- Analytics cookies: provided by Google Analytics to track website traffic and usage.
- Advertising cookies: provided by Google AdSense to personalize ads based on browsing history and interests.
When you first visit our website, you will see a cookie consent banner allowing you to accept, reject, or customize your preferences. You may also update or withdraw your consent at any time.
For more details on how Google uses your data:
- Google Analytics: “How Google uses data when you use our partners’ sites” (see Google Privacy & Terms).
- Google AdSense: Google uses cookies to serve ads based on your visit to our and other websites.
You can manage or opt out of personalized advertising via Google Ads Settings.
Data Sharing
We do not sell your personal data. We may share limited information in the following cases:
- With trusted third-party providers (e.g., Google Analytics, Google AdSense) who process data on our behalf.
- When required by law or regulatory authorities.
- In connection with business transfers such as mergers or acquisitions.
Data Retention
We retain personal data only as long as necessary for the purposes described in this policy:
- Contact form submissions: retained until your inquiry is resolved.
- Analytics data: stored up to 26 months (as per Google Analytics default setting, unless anonymized earlier).
- Advertising cookies: duration varies, managed directly by Google.
Data Security
We use reasonable technical and organizational security measures to protect your data. However, no method of online transmission or storage is 100% secure.
Your Rights Under GDPR
If you are located in the European Union (EU) or European Economic Area (EEA), you have the following rights:
- The right to access your personal data.
- The right to correct or update inaccurate information.
- The right to request deletion of your data (“right to be forgotten”).
- The right to withdraw consent at any time.
- The right to restrict or object to data processing.
- The right to data portability.
- The right to lodge a complaint with your local Data Protection Authority.
To exercise your rights, please contact us at contact@krakow-christmas-market.com.
Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect information from children.
Third-Party Links
Our website may include links to other websites. We are not responsible for the privacy practices of third parties.
Updates to This Privacy Policy
We may update this policy from time to time. The latest version will always be posted on this page, with a revised effective date at the top.
Contact Information
If you have any questions or requests regarding your privacy, please contact us:
Krakow Christmas Market
Email: contact@krakow-christmas-market.com
Contact form: https://krakow-christmas-market.com/contact